You’ve found yourself with a team member leaving and you need to hire a new employee to fill a vacancy. Your employee has been running things on autopilot and you need things to pick up quickly. To avoid any major down time, the training needs to be done right – which is a great reason why to use a virtual business manager!
Whatever reason your employee is leaving, you need to act quickly to provide useful and relevant training materials for the new hire.
Ideally, we would recommend you bringing a virtual business manager in before your current staff member leaves…
How does using a virtual business manager work?
It’s a way of bringing in an expert to help you get things done – without the long-term commitment of an employee.
A virtual business manager (VBM) comes into your business when you need them most to help with company growth, for as long as you need them.
It’s usually a short-term project or for a specific need.
As it’s all virtual, they don’t need to be based nearby and can communicate with your company fully online.
You get specialist support to help grow your business efficiently and smoothly.
Why use a virtual business manager for employee training?
As a VBM is usually great with systems and processes and accustomed to project management, it makes them a great option to help you to bridge the gap between existing and new employee handovers.
Especially if you haven’t got a streamlined new employee training guide in place yet.
Get a training system fully created, tailored to your company, which gives a great first impression for any new hires.
This means your company reputation is upheld and the new employee will feel valued.
If you don’t have the correct systems and processes in, they’re less likely to stick around…
What are the costs of hiring a virtual business manager?
Virtual business manager fees vary depending on their level.
Whereas you can hire virtual assistants for as little as £25+ per hour, virtual business managers often have much wider skillsets and more experience.
Yes, a VBM is going to cost you more money – from £45+ per hour.
So, why use a virtual business manager when it’s going to cost your company money for their expertise?
The initial outlay may seem like a lot of money but it’s a worthy investment.
When you hire a VBM to support hiring a new employee and filling a vacancy, it means they can hit the ground running… cutting your costs through potentially wasted time.
What information does your virtual business manager need to set up training systems for hiring a new employee?
To successfully produce efficient training to onboard a new hire, the best approach is to get in touch as soon as you know your current employee is leaving.
Hopefully they have a notice period to work, as then your VBM can ask vital questions before they leave.
If that’s not the case, your VBM will gather the information from you, the business owner or manager, and any other employees whose roles connect with the position to be filled.
That means gathering enough information about:
- What the job position entails – including day-to-day tasks
- Current systems, processes, and technology used
- Communication methods – both internal and external
- The organisational hierarchy – who do they report to?
- What makes the role a success – goals to aim for
- Any major setbacks the person filling this role could face – and how to avoid them
- And anything else this employee needs to carry out their jobs
Alongside the role-specific information, your virtual business manager will need to learn about the organisation.
Alongside everything already mentioned, you need to be able to provide information about:
- Company, department, and hierarchy
- Company culture
- Company-wide systems and processes
- Overall challenges and issues faced
- Wider company goals and successes
- Plans for the future of the company
Why is this relevant when using a virtual business manager?
Well, without the context around the work, it’s hard to tackle a task in the right way.
Every organisation has its own challenges, quirks, and goals.
How does a VBM document training for new hires?
When working with a VBM, they can produce training materials to suit your current systems and processes, alongside your chosen technology.
In most cases, training will be produced in a cloud-based file storage system with accompanying video tutorials.
The aim of the training documents is for anyone to be able to pick up the files and watch the videos without any prior knowledge of the role and be able to carry out the employee’s responsibilities.
Obviously if you’re replacing a highly specialist skill, this may be slightly more challenging, but the idea remains the same.
When you’re hiring a new employee, you have everything at your fingertips to make sure they know what’s required of them.
Why use a virtual business manager instead of doing it yourself?
You may be able to do this yourself, but it’s often far more time-consuming for you to tackle this than you may realise.
The reasons why you use a virtual business manager is to free you up from worrying about these admin-heavy tasks – which don’t help to grow your business.
A VBM taking over this project for you gives you more time for the bigger picture things.
Using a virtual business manager means you’re most likely to have efficient systems and processes set up to begin with, as they understand how to do this in the best way.
A VBM also has knowledge around which technology will suit your business, having experience using the various software before.
Need help getting new employees to hit the ground running?
Once your new employee’ has access to the right training materials, you can also use a virtual business manager to complete the same onboarding method for every role. For future growth of the company, this is going to save you a big headache! Get in touch to start growing your business with an intentional strategy, so the next time you need to fill a vacancy it’s smooth sailing.